Start Your Journey To Better Hearing!
LET US TAKE CARE OF ALL YOUR HEARING HEALTHCARE NEEDS
Start your journey to better hearing with our highly-trained team and state-of-the-art hearing solutions! Our clinics provide complimentary hearing aid consultation appointments, a 30-day hearing aid trial program, and a Peace-of-Mind Service plan that will take care of all your hearing healthcare needs.
Complimentary Hearing Aid Consultation
Find out if hearing aids are for you!
Our hearing aid evaluation appointments are complimentary. We strongly recommend that patients bring a family member or friend with them to their appointment. Two sets of ears are better than one!
During a hearing aid evaluation our certified audiologists will work with you to determine the hearing aid style and technology level best suited for your individual needs. Every patient is unique; therefore, we consider variables such as type of hearing loss, auditory processing ability, occupational needs, personal lifestyles, ability to handle a hearing device, listening environments, and finances. Learn more about our hearing aid trial program.
Hearing Aid Trial
Begin your journey to better hearing with our 30-day hearing aid trial!
This process starts with a consultation appointment with one of our certified audiologists. During this appointment you and your audiologist will determine the hearing aid manufacturer and hearing aid(s) most appropriate for you.
Your hearing aid(s) are then ordered and a series of appointments are scheduled over the course of a 30-day trial period. These appointments will ensure that your hearing aids are fit appropriately for your individual needs and that you possess all the necessary skills and knowledge to be a successful hearing aid user. Please note, your audiologist has the discretion to extend your trial period if necessary.
Learn more about our flexible and affordable hearing aid financing options.
Peace-Of-Mind Service Plan
Let us take care of everything!
Our Peace-of-Mind Service Plan is included in the cost of your hearing aids. It will take care of all your hearing healthcare needs allowing you to focus your energy on the other important things in your life.
Our Peace-of-Mind Service Plan includes:
3-years of unlimited follow-up appointments
Start-up supply of hearing aid batteries
3 to 4-year hearing aid warranty
1 to 3-year hearing aid loss and damage warranty
Regularly scheduled hearing aid service appointments
Hearing aid dehumidifier and cleaning tools
Aural Rehabilitation Program and educational resources
Did you know ...
We are one of few hearing aid clinics in Atlantic Canada offering a complimentary Aural Rehabilitation Program to our hearing aid patients. Learn more about our Aural Rehab Program!
What Happens During A Hearing Aid Fitting
After your hearing aid(s) arrive in clinic and undergo a quality check, you will come in for a 1-hour hearing aid fitting appointment. We strongly recommend that you bring a spouse, family member, or friend with you to this appointment as your audiologist will be going over a lot of information with you. Our patients are also given a hearing aid orientation information booklet which is a great resource when questions and concerns arise. The following are some of the things you can expect during your hearing aid fitting appointment:
Real Ear Measurements (REMs)
REMs are extremely important in the hearing aid fitting process as they indicate whether your hearing aid(s) is providing enough volume for your individual hearing loss. All hearing aid fittings at our clinics are verified using REMs unless contraindicated by age, mental acuity, or some physical abnormality of the ear canal.
Review of Insertion and Removal
Your audiologist will ask you to practice inserting and removing your hearing aids several times before leaving the clinic to ensure you are able to do it at home.
Review of basic functions
Your audiologist will review the basic functions of the hearing aids such as how they work, how to change the battery, how to turn them on/off, etc.
Review of basic care and cleaning
Your audiologist will review basic care and cleaning tips such as how to brush your hearing aids. Further cleaning tips are provided during follow-up appointments.
After Warranty Services
Regular servicing of your hearing aid(s) once they are out of warranty is important as it ensures your hearing aid(s) are functioning properly and it may extend the lifespan of your hearing aid(s).
Our clinics offer regular After Warranty Service appointments to all hearing aid users whether they are current patients of ours or patients transferring from another clinic.
THESE APPOINTMENTS INCLUDE:
- Thorough cleaning of your hearing aid(s)
- Replacement of minor hearing aid parts such as tubing, domes, wax guards, and retention tails, etc.
- Listening check
- Diagnostic testing of your hearing aid(s). This testing ensures your hearing aid(s) is working properly according to manufacturer specifications.
During your After Warranty Service appointment our certified audiologists will provide you with information on how your hearing aid(s) look and sound. We will be able to tell you if your hearing aid(s) are showing signs of age such as high distortion, high internal noise and low volume. If necessary, we will also go over how to properly care for and clean your hearing aid(s).